Shipping Instructions and FAQ

Ward's Classic Car Radio Repair

We are Ward's Classic Car Radio Repair, Specializing in Restoration/Sales of Vintage Mopar ,Delco ,and Ford Radio's,60's-70's

For 1950's radios, call or e-mail us.

Before sending radios in for service/restoration...
Please take a few moments to carefully read the boxing

instructions below. This is the proper manner in which we would like for you to prepare your radio for shipment.

Failure to properly package your radio could result in damage

during shipment, which means added work for us , and you

will be required to pay additional charges to replace parts

that were damaged in shipment.

For example , I will show you, step by step , how we prepare all our radios for shipment . Please try and duplicate this procedure as close as possible. Here is a 1970 Dodge Challenger AM 8-Track . The physical diminsions of this radio are approx. 9" x 8" x 4" . We plan on wrapping this radio in approx. 10 layers of small bubblewrap. In the picture above, you see the radio sittng on an appropriate sized box, A 14X14X10. That will be our outer box . But remember, we are going to double box .

Above you will see our radio sitting on it's inner box which measures 12"x12"x6". And beside it you see our 14"x14"x14" outer box .

Here we see the radio wrapped in 10 layers of small sized bubblewrap. That's right, 10 Layers of bubblewrap ! If you choose to use the larger bubblewrap you will probably only need 3 or 4 layers . The radio fits tight inside this box , and has no room to move around in any direction . But we are not done yet . Remember, this is just the Inner box.

Above we see the inner box sitting inside the outer box . Please note, there should be several inches difference in the size of your two boxes .Packing material must be used to fill the space around the boxes, IN ALL DIRECTIONS. Pack it tight so that the inner box cannot move around . You can use old newspapers, packing peanuts etc.

And here is the finished product all ready to ship . Notice the size of our box in relation to the other radios sitting beside it . Spend the extra time needed to box your radio correctly . Your radio needs to be able to withstand a 6 foot drop onto a concrete floor . That's exactly what could happen if it falls off the conveyor belt at UPS, Fed Ex , USPS or DHL. Follow these simple directions and your radio will be safe.

ALL Radios should be double boxed . Use plenty of bubblewrap around the radio . The boxes you choose MUST be big enough to give you several inches of room for packing material ,IN ALL DIRECTIONS. Packing peanuts and or newspaper should be used to fill all the extra room .

Frequently Asked Questions...

Here at Wards Classic Radio Service, we get tons of e-mails every week

from people who are interested in our service. To make things a little easier

on us, we have created a list of FAQ (frequently asked questions) . If you

have a question that is not addressed below, please feel free to e-mail us

and we will try and answer you as soon as possible. Thanks.

Question # 1

Do you work on radios for the general public?

Answer, Yes we do . We service most Dodge Chrysler Plymouth(Mopar)

radios from the 1960's - 1970's , as well as most Delco GM and Ford radios from this era.

Question # 2

How much does it cost to have my radio fully serviced?

Answer, we generally charge a flat rate of $125 for solid state am radios, and $175 to $200 for solid state am fm radios.

and am 8-track radios.. Some radios could be a little more, call or email for a quote, Your radio will function 100% correct like it did the day it left

the factory. All switches, knobs, dials, preset buttons, etc. will function correctly.

Everything will be inspected, lubed, aligned, new bulb , etc. etc. replacemant of new cosmetics, such as knobs, face

plates, dial indicator, is extra.

Radio will be cleaned and detailed. Radio will be bench tested for several hours

before return shipping.

Return shipping is an additional $ 15 . This includes double boxing, bubble wrap, etc.

Question # 3

Do you rechrome ?

Answer, no we do not . We can only clean up what you send us. However, we can and

do swap excellent used parts onto your radio as long as we have them available (this is

why we have hundreds of parts radios on hand).We do this at no extra charge.

Question # 4

What form of payment do you accept?

Answer, we accept money orders, or checks (personal checks are fine)

Sorry, we do not take credit cards.

Question # 5

How long will it take to service/return my radio ?

Answer, Please call or email for a turn around time.

We restore/sell approx. 400-500 vintage radios per year , but we always work our

customer radios in so they are treated as a priority.

Question # 6

Do you upgrade radios to modern electronics , for cd jacks etc?

Answer, We can add a jack for mp3,cd, Ipod .

Question # 7

Where do I send my radio ?

Answer,Once you have carefully boxed your radio(we recomend double boxing)

you may send it to me at this address...

Wards Classic Car Radio Repair

131 Culps Dr

Huntsville, AL

35811

Please be sure to include a note stating this is a customer radio with your name ,

address ,e-mail address or phone # .

If you are in fact sending in a radio, please e-mail us and tell us.

Question # 8

When do I pay?

Answer,To speed up the return shipping,You may enclose a payment

with your radio, or if you prefer, we will contact you

via e-mail ,or phone when your radio is ready, and you may mail payment at that time.

Question # 9

What kinds of radios do you service?

Answer, We can service most 60's-70's Muscle Car era Mopar, GM , Ford, AMC

radio.This includes AM, AM FM, AM 8-track, AM FM 8-track. no wonder bars.

cassette players. call or email first.

Also , the 1970 E body AM FM and some C body AM FM, and AM FM 8-Track

units do require more time to service , and cost a bit more . Please inquire about

these before sending in.

Thanks,

Greg

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